Support

Have a question, a bug, or a feature idea? We read every message.

Email support@plorp.app

Frequently asked questions

How does the Daily Challenge work?

Everyone in the world gets the same candy sequence each day, and one attempt each. Your score goes to the daily Game Center leaderboard, and a new challenge arrives every day. One try, no do-overs; that's what makes it fair.

What is Sweet Drop?

A bonus round you earn by chaining merge combos. Aim your candy ball, drop it through the peg board, and collect the bin it lands in: every bin pays, and the center bin is the jackpot. You can watch an optional ad for one extra drop; that's always your choice.

I closed the app mid-game. Is my basket gone?

No. Plorp saves your game automatically, even if the app is killed or your phone restarts. Endless and 2 Minute runs resume right where they left off.

Do ads interrupt my game?

Never. Interstitial ads only appear between games (never mid-drop), with a cooldown between them, and not in your very first games. Rewarded ads only play when you tap one yourself.

How do I remove ads?

A one-time Remove Ads purchase in the app's Settings removes interstitial ads permanently. Optional rewarded ads (like the Sweet Drop extra drop) stay available, but they only ever play when you choose to.

How do I restore my purchase?

Open Settings inside the app and tap Restore purchases. Purchases are tied to your Apple Account, so they restore on any device signed in with the same account.

Do I need Game Center?

No. Game Center is optional: it powers the leaderboards for all three modes and the 15 achievements, but the whole game plays without signing in. Scores you earn offline are submitted once you're back online.

What data does Plorp collect?

Nothing personal for itself. There's no account and no login; your progress is stored on your device. The optional ads are served by Google AdMob, which receives standard ad-serving data when an ad loads. See our Privacy Policy for the plain-language details.

Are there loot boxes or energy timers?

No, and there never will be. No loot boxes, no gacha, no energy. Plorp is free to play the fair way: skill, sweet luck, and one optional purchase.

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